Business Head: BU1-Services

About the Role

We are seeking an experienced Business Unit Head to lead BU1: Services & Consulting. This is a senior P&L leadership role responsible for driving profitable growth, operational excellence, compliance, and commercial expansion across the business unit’s companies, including recruitment, visa, accounting, and manpower services.

The successful candidate will lead company heads, set strategy, strengthen client relationships, and deliver measurable revenue, margin, and service-quality outcomes. This role requires a leader who combines strong commercial acumen with hands-on operational and financial management experience.

Role Purpose

Hold full P&L accountability for BU1: Services & Consulting, leading its companies, driving growth, and ensuring quality, compliance, and profitability.

Key Responsibilities

• Own the BU1 P&L, annual budget, targets, and financial performance.
• Define and execute the business unit strategy across its service companies.
• Lead the heads of recruitment, visa, accounting, and manpower-services businesses.
• Drive service quality, SLA compliance, productivity, cost control, and operational efficiency.
• Partner with commercial leaders to grow sales, expand client accounts, and identify new opportunities.
• Own governance, risk management, and legal and regulatory compliance across the business unit.
• Manage senior client escalations and maintain key client and stakeholder relationships.
• Build, develop, and retain a high-performing leadership team, including succession planning and performance management.
• Report monthly to the Board and Group Management on performance, risks, opportunities, and strategic initiatives.
• Identify, evaluate, and develop new service lines and growth opportunities.

• Master’s degree in Business Administration or Management; degree must be verifiable.
• Minimum 12 years of relevant experience, including at least 5 years as a General Manager, Business Unit Head, or P&L owner.
• Strong experience in both operations and sales; candidates with only one of these areas will not be considered.
• Proven experience managing multiple service lines, companies, or business-unit leaders.
• Background in services, staffing, outsourcing, or consulting.
• Strong financial literacy, including the ability to read, interpret, and challenge P&Ls, cash flow, and margins.
• Fluent spoken and written English.
• Ability to work full-time onsite in Mozambique; work-permit support will be provided for candidates hired from abroad.
• Experience scaling a services business or integrating acquisitions.
• Hands-on knowledge of recruitment and immigration services.
• Portuguese language knowledge will add an advantage.
• Prior experience in Africa or the SADC region will add an advantage.