Commercial Head – Tech & Engineering

About the Role

Cserve Technologies is seeking a results-driven Commercial Head to own sales and commercial growth across its ERP, software, web, and cloud solutions portfolio. The role will lead the technology sales function, build a high-performing commercial team, develop strategic vendor and channel partnerships, and deliver revenue, margin, and market-share growth in Mozambique and the wider SADC region.

This is a senior commercial leadership position for a candidate with proven B2B technology-sales experience, enterprise account management, tender expertise, and a strong record of achieving revenue targets.

Role Purpose

Own sales and commercial growth for Cserve Technologies across ERP, software, web, and cloud solutions, while building and leading a high-performing technology sales team.

Key Responsibilities

• Develop and execute the sales strategy, pricing framework, and annual revenue targets for technology solutions.
• Lead, coach, and develop commercial managers, pre-sales staff, and sales professionals.
• Win, grow, and manage enterprise, SME, and public-sector accounts.
• Lead the end-to-end tender process, including bid strategy, proposal development, pricing, and submission.
• Manage vendor and technology-partner relationships, including SAP, Microsoft, Oracle, Sage, Odoo, and other relevant partners.
• Establish and manage channel agreements, reseller arrangements, and partner-led sales opportunities.
• Own the sales pipeline, monthly forecasts, deal reviews, and sales reporting to Group Management.
• Collaborate with delivery and support teams to ensure realistic scoping, successful implementation, customer satisfaction, renewals, and account expansion.
• Control project margins, commercial contracts, payment terms, credit risk, and deal profitability.
• Identify new market segments, service lines, and partnership opportunities.
• Build a strong commercial culture focused on pipeline discipline, customer value, and predictable revenue growth.

• Master’s degree in Computer Science, IT Management, or MBA; degree must be verifiable.
• Minimum 8 years of B2B sales experience.
• Minimum 4 years selling IT, ERP, software, or cloud solutions.
• Minimum 3 years leading a sales team with direct revenue ownership.
• Documented record of achieving technology sales targets.
• Strong experience preparing proposals, participating in tenders, and managing long sales cycles.
• Fluent spoken and written English.
• Ability to work full-time in Mozambique; work-permit support will be provided for candidates hired from abroad.

Good-to-Have

• Portuguese language proficiency.
• Sales experience in Mozambique or other African markets.
• Existing relationships with vendors such as SAP, Microsoft, Oracle, or Sage.
• Public-sector and tender experience.
• Experience selling ERP implementations, digital transformation, managed services, cloud solutions, or IT outsourcing.
• Experience building partner channels and reseller networks.

Preferred Employer Background

Strong preference will be given to sales heads and senior sales managers from ERP and IT solution providers, implementation partners, software houses, and IT-services firms serving Mozambique or the SADC region, particularly those associated with SAP, Sage, Microsoft Dynamics, Oracle, or Odoo.

Candidates from other backgrounds may be considered only if every mandatory requirement is fully evidenced.