HR Operations & Compliance Head

About the Role

We are seeking an experienced HR Operations & Compliance Head to lead HR operations across the group’s entities in Mozambique. The role will ensure that employment practices, payroll inputs, statutory filings, employee relations, and expatriate documentation fully comply with Mozambican labour, social-security, and tax requirements.

Mozambique employers must manage monthly INSS social-security contributions and IRPS payroll-tax withholding, maintain audit-ready employment records, and comply with Labour Law. This is a hands-on leadership role requiring strong technical compliance knowledge, sound judgment, and the ability to advise management before high-risk HR decisions are taken.

Responsibilities

• Own, develop, and implement group HR policies, employment contracts, and the employee handbook across all entities.
• Ensure full compliance with Mozambique Labour Law, INSS social-security requirements, IRPS payroll-tax obligations, and other statutory filings.remotepeople+1
• Validate payroll inputs with Finance, ensuring accurate calculations, correct deductions, and timely salary payments.
• Manage disciplinary, grievance, suspension, and termination cases in strict accordance with legal requirements and internal policy.
• Coordinate work permits, visas, DIRE/residence documentation, and expatriate compliance with Visas Online and relevant authorities.remotepeople
• Maintain accurate, confidential, and audit-ready HR records; support internal and external audits and labour-inspection visits.crs.co
• Advise management on labour-law risks, employee-relations matters, restructuring, terminations, and compliance implications before decisions are implemented.
• Lead, coach, and develop the HR team to deliver consistent, high-quality HR operations across entities.
• Monitor changes in labour legislation, social-security rules, tax requirements, and sector-specific employment obligations; update policies and practices accordingly.

• Master’s degree in HR Management, Labour Law, or a closely related field; qualifications must be verifiable.
• Minimum 10 years’ HR experience, including at least 5 years in HR operations and compliance.
• Demonstrable, hands-on knowledge of Mozambique labour law and statutory filings, including INSS and IRPS Payroll tax.
• Proven experience handling labour disputes, disciplinary matters, terminations, and/or labour inspections.
• Experience managing HR for multiple legal entities or multiple clients.
• Fluent English, both spoken and written.
• Ability to work full-time in Mozambique; work-permit support will be provided where required.

Additional Advantages

• Experience in an HR outsourcing, manpower, or HR consulting firm serving multiple clients.
• Hands-on experience with HRIS and payroll systems.
• Professional HR certification such as SHRM or CIPD.
• Exposure to expatriate mobility, work-permit, and immigration compliance.
• Knowledge of Portuguese and/or familiarity with Mozambican labour authorities and regulatory processes.

Preferred Background

Strong advantage will be given to candidates with experience in:

• HR outsourcing and manpower firms.
• HR or labour-law consultancies.
• Big-4 or mid-tier people-advisory teams.
• Large employers’ HR compliance teams in Mozambique, particularly in mining, oil & gas, construction, or banking.

Candidates from other backgrounds will be considered only if every must-have requirement is fully evidenced.