Job Description
Job Title- Senior Technical Consultant
Experience Required- 8+ Years
Location- Maputo, Mozambique
Employment Type- Contractual (3 years)
Education- Master's / Bachelor’s degree in computer science, Information Technology, or a related field.
Responsibilities
- Act as the primary technical resource for network and network security solutions, providing expert guidance to internal teams and customers.
- Collaborate with sales teams to understand customer requirements, recommend suitable solutions, and support the sales process.
- Design and architect secure network solutions that align with industry best practices and security standards.
- Plan and execute successful deployments of network and security products, including firewalls, secure access solutions, endpoint protection, and security management systems.
- Provide advanced troubleshooting and technical support for network and security issues, both remotely and on-site when required.
- Conduct knowledge transfer sessions and training programs for customers and internal teams to ensure effective use of security solutions.
- Stay updated on emerging cybersecurity threats, industry trends, and advancements in network security technologies.
- Develop and maintain technical documentation, including solution architectures, configuration guides, and troubleshooting procedures.
- Assist in proof-of-concept demonstrations and technical presentations to showcase security solutions to potential clients.
- Work closely with technical support teams to escalate and resolve complex issues, ensuring timely problem resolution.
- Serve as a trusted advisor to customers, providing strategic recommendations for optimizing and securing their network infrastructure.
Job Benefits
Book Allowance
Health Insurance
Paid Time Off
Relocation Assistance
Transportation Allowance