Cserve Corporation
Full TimeWe are looking for a highly driven and entrepreneurial Business Head / Branch Head to lead and scale our Indore operations for two fast-growing verticals:
Technology Department (Web, Software, App Development)
Recruitment & Staffing Department (Recruitment, EOR, Outsourcing & Staff Augmentation)
The candidate will be responsible for end-to-end branch performance, including revenue generation, business development, partnerships, team management, and operational excellence.
Key Responsibilities
1. Revenue & Business Growth (Primary KPI)
Drive monthly and quarterly revenue targets across:
IT Services (Web, Software, Apps)
Recruitment & EOR services
Staff Augmentation (Domestic & International)
Generate new business through:
Direct B2B sales
International client acquisition (US, UK, UAE preferred)
Strategic partnerships and tie-ups
2. Staff Augmentation Business Development
Build and expand staff augmentation pipeline
Develop partnerships with:
IT companies for developer outsourcing
Global clients requiring remote teams
Create recurring billing models (monthly resource billing)
3. Partnerships & Tie-Ups
Establish relationships with:
Recruitment agencies (sub-vendor model)
IT service providers
Consultants and channel partners
Develop long-term revenue channels
4. Branch Operations & Administration
Oversee complete branch operations, including:
Daily office functioning
Documentation & compliance
Filings, reporting, and internal coordination
Ensure smooth coordination between:
HR, Accounts, Sales, and Technical teams
5. Team Management & Leadership
Lead and manage:
Recruiters
Developers
Sales & support staff
Set KPIs and monitor performance
Improve team productivity and accountability
6. Process Implementation & Systems
Implement structured workflows for:
Recruitment pipeline
Sales funnel
Project delivery
Ensure effective usage of CRM systems
7. Profitability & Cost Control
Monitor branch profitability:
Revenue vs expenses
Resource utilization
Optimize operations for higher margins
8. Reporting & Strategy
Report directly to management
Provide weekly updates on:
Revenue
Pipeline
Challenges
Growth opportunities
Candidate Requirements
Experience:
6–12 years of experience
Must have experience in at least ONE:
IT Services Sales / Delivery
Recruitment / Staffing / EOR
Staff Augmentation business
Skills:
Strong B2B sales & deal closing ability
Experience in handling P&L or business unit
Strong networking and partnership-building skills
Understanding of IT services and staffing models
Personality Traits:
Entrepreneurial mindset
Target-driven and aggressive in growth
Strong ownership mentality
Problem solver and decision maker
Mandatory Condition:
Must be based in Indore or willing to relocate immediately